Privacy Privacy Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2024

Info 1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

  • Email address
  • Username and display name
  • Age verification information
  • Communication preferences

Automatically Collected Information:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Game usage statistics and preferences
  • Log files and analytics data

Usage 2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Provide and operate our social casino games
  • Create and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve our services
  • Ensure platform security and prevent fraud
  • Comply with legal obligations
  • Send promotional communications (with your consent)

Important Note:

Since our platform involves no real money transactions, we do not collect or process any financial information such as credit card details or banking information.

Sharing 3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

We may share your information with:

  • Service Providers: Third-party companies that help us operate our platform (hosting, analytics, customer support)
  • Legal Requirements: When required by law, court order, or government request
  • Safety and Security: To protect the rights, property, or safety of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Privacy is Protected:

We never sell your personal information to advertisers or other third parties for marketing purposes.

Cookies 4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Types of Cookies We Use:

  • Essential Cookies: Required for the platform to function properly
  • Performance Cookies: Help us understand how you use our platform
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Provide insights into platform usage and performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Security 5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Security Notice:

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protection measures.

Rights 6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided at the end of this policy.

Children 7. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

Retention 8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Account Information: Until account deletion or 3 years of inactivity
  • Game Data: Until account deletion or 2 years of inactivity
  • Support Communications: 2 years from last contact
  • Analytics Data: Aggregated data may be retained indefinitely

International 9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and rights.

By using our service, you consent to the transfer of your information to Canada and other countries where we operate.

Updates 10. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Contact Contact Us About Privacy

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer: [email protected]

General Support: [email protected]

Phone: +1 (416) 555-0123

Mailing Address:
Privacy Officer
Top10SlotsCasino
123 Bay Street, Suite 1500
Toronto, ON M5H 2Y4
Canada